Privacy Policy

YUA Instruments is operated by Shenzhen Yu’an Intelligent Instrument Technology Co., Ltd. We respect your privacy and are committed to protecting the personal information collected and processed through yua-instruments.com.

This policy explains what information we collect, how we use and protect it, how cookies are used, and what rights you may have.

1. Information We Collect

When you visit our website, your browser or related website services may automatically transmit and record certain technical information, including:

• Browser type and version;
• Device type and operating system;
• Referring website;
• Pages visited and access time;
• IP address and approximate location;
• Other technical information related to website performance, security, and usage.

We may also collect information that you voluntarily provide when you submit an inquiry, request a quotation, subscribe to updates, or contact us through a website form, email, telephone, or WhatsApp. This information may include:

• Name;
• Email address and telephone number;
• Company name and business information;
• Product requirements and application details;
• Technical questions;
• Other relevant information included in your message.

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and quotation requests;
• Recommend suitable products and measurement solutions;
• Provide technical, order, and after-sales support;
• Manage potential or existing business relationships;
• Process distributor or other business cooperation requests;
• Send product information and company updates after you subscribe;
• Analyze website traffic and page performance;
• Improve website content, functionality, and user experience;
• Maintain website security and prevent misuse;
• Maintain necessary business and communication records;
• Comply with applicable legal and regulatory requirements.

We do not sell, rent, or publicly disclose your personal information.

 

3. Cookies and Your Choices

Cookies are small text files stored on your device when you visit a website. They help the website operate correctly, remember selected settings, and understand how visitors use its content.

Our website may use:

• Essential cookies: Required for website navigation, forms, security, and basic functions;
• Functional cookies: Used to remember selected settings and improve website functionality;
• Analytics cookies: Used to understand website traffic, visitor interactions, and page performance.

Session cookies are generally deleted when you close your browser. Persistent cookies remain until they expire or are manually deleted.

Where required by applicable law, non-essential cookies will only be activated after you provide consent.

You can manage or delete cookies through your browser settings. If a cookie consent tool is displayed on our website, you may also use it to accept, reject, or change your preferences. Disabling certain cookies may affect some website functions.

 

4. Google Services

Google Tag Manager

We use Google Tag Manager to manage website tags and related technologies. Google Tag Manager does not itself normally set analytics cookies, but it may activate other services that collect information.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information including:

• Pages visited;
• Date, time, and duration of visits;
• Browser and device type;
• Approximate geographic location;
• IP-related information;
• Referring source;
• Interactions with website content.

We use this information to analyze website traffic, evaluate page performance, and improve our content and user experience.

Where required by applicable law, Google Analytics will only be activated after you consent to analytics cookies. Google may process relevant information in different countries or regions according to its own privacy policy.

For more information, please review the Google Privacy Policy and Google Analytics privacy information.

 

5. Contact Forms and Email Subscriptions

When you contact us through a website form, email, telephone, or WhatsApp, we use the information provided to process your request and respond to follow-up questions.

If you subscribe to product information or company updates, we may use your email address to send information about YUA Instruments products, applications, and company developments.

You can unsubscribe at any time by using the unsubscribe option included in the email or by contacting us directly. Withdrawing consent will not affect processing completed before the withdrawal.

 

6. Business Relationships

We may process contact and business information relating to potential or existing customers, suppliers, and other business partners.

This information may be used to:

• Prepare quotations and technical proposals;
• Communicate with business contacts;
• Manage orders and customer relationships;
• Provide products, documentation, and technical support;
• Maintain necessary commercial and transaction records.

Please provide only the information reasonably relevant to your inquiry or business relationship.

 

7. Processing by Third-Party Service Providers

To operate website hosting, data analytics, email communication, order delivery, and technical support services, certain necessary information may be processed on our behalf by relevant service providers.

We only permit these service providers to process information to the extent necessary to provide the agreed services. They may not use the information for unrelated purposes. We do not sell, rent, or publicly disclose your personal information.

Because some service providers may be located in different countries or regions, relevant information may be processed outside your country or region. Where required by applicable law, we take reasonable measures to protect such information.

 

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries;
• Provide products and technical support;
• Manage customer and business relationships;
• Maintain necessary business records;
• Resolve disputes;
• Comply with applicable legal requirements.

When the information is no longer required, we will delete, anonymize, or securely archive it where reasonably possible.

 

9. Your Rights

Depending on the laws applicable in your country or region, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Restrict or object to certain processing activities;
• Withdraw previously provided consent;
• Unsubscribe from marketing communications;
• Request information about how your data is processed.

To exercise these rights, contact us using the email address provided at the end of this policy. We may need to verify your identity before processing your request.

 

10. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses HTTPS encryption to protect information transmitted between your browser and the website. You can identify an encrypted connection by the “https” prefix and lock icon displayed in your browser.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

11. Children’s Privacy

Our website, products, and services are intended for businesses and professional users. We do not knowingly collect personal information from children.

 

12. External Links

Our website may contain links to third-party websites or services, including WhatsApp, Google, and social media platforms.

These third parties process information according to their own privacy policies. YUA Instruments is not responsible for the privacy practices, security, or content of external websites.

 

13. Changes to This Policy

We may update this Privacy Policy when our website, services, data-processing practices, or applicable requirements change.

The latest version will be published on this page with the revised update date. We recommend reviewing this policy periodically.

 

14. Contact Us

If you have questions about this Privacy Policy, how your personal information is processed, or wish to exercise your data rights, please contact:

Shenzhen Yu’an Intelligent Instrument Technology Co., Ltd. (YUA Instruments) Email: yua-instruments@foxmail.com